Welcome to the future of customer engagement! Aisista empowers businesses of all sizes to deploy custom AI chatbots that handle inquiries, process orders, and provide support 24/7. The journey to unlocking this power begins with setting up your business profile – the foundational brain of your AI agent. This guide will walk you through each crucial step on the Aisista Business Details page (business.php), ensuring your AI is ready to impress from day one.

Accessing Your Business Details Page

Once you've logged into your Aisista dashboard, you'll find the option to "Create new Business" in the left sidebar. If you're editing an existing business, simply select it from the dropdown in the header, and then navigate to the "Business Details" section under the "Business Dashboard" accordion menu. This page is your command center for defining your AI's core identity and knowledge.

Step 1: Basic Business Information

The first section is straightforward but vital. Here, you'll define the fundamental identity of your business:

  • Business Name: Enter the official name of your business. This will be the primary identifier for your AI agent and how it refers to itself (unless you've crafted a specific persona).
  • Business Category: Select the category that best describes your industry from the dropdown menu. This helps Aisista's AI models better understand the context of your operations and tailor its responses more effectively.

Accuracy here ensures your AI starts with the correct identity.

Step 2: Choosing Your Plan (for New Businesses Only)

If you're creating a brand new business profile, the next step involves selecting the right subscription plan. Aisista offers various plans designed to fit different business needs, from small startups to large enterprises. You'll see a set of radio buttons with options like "Small Business" or "Company," each detailing its features and pricing.

  • Compare Plans: Don't rush this decision! Click the "Compare Plans" button to open a modal that provides a detailed breakdown of what each plan offers in terms of message credits, timely credit (days left), and advanced features. Choose a plan that aligns with your anticipated usage and growth strategy.

This step is crucial for ensuring your AI has the resources it needs to operate smoothly.

Step 3: Training Your AI Agent – The Core Knowledge Base

This is where the magic happens! The "Train AI Agent" section is where you imbue your AI with the knowledge it needs to interact intelligently with your customers. Think of this as teaching your AI everything about your business.

  • Business Summary (Max 300 characters): This textarea is for a short, concise overview of your business. It's the AI's elevator pitch. Use it to quickly convey your core services, unique selling propositions, or what makes your business stand out. For example: "Aisista provides AI-powered CRM solutions, enabling businesses to create custom chatbots for 24/7 customer support and sales automation."

    • Best Practice: Keep it direct and impactful. This summary helps the AI quickly grasp the essence of your business for general inquiries.

  • Detailed Business Facts (Max 5000 characters): This is your AI's comprehensive knowledge base. This large textarea is where you'll input all the specific information your AI needs to answer customer questions accurately and effectively. This is the most critical part of your AI's training.

    • What to Include:

      • FAQs: List common questions and their answers.
      • Policies: Return policies, shipping policies, privacy policy summaries.
      • Operating Hours: Your business hours, including any holiday exceptions.
      • Product/Service Details: Key features, pricing, availability, and benefits of your offerings.
      • Contact Information: How customers can reach human support if needed.
      • Company History/Mission: A brief background if relevant.

    • Best Practice: Use bullet points, numbered lists, and clear, concise language. Break down complex information into easily digestible chunks. The more detailed and accurate your facts, the smarter and more helpful your AI will be. Avoid jargon where possible, or explain it clearly.

Saving Your Business Profile and Next Steps

Once you've filled in all the details, click the "Create Business & Continue" (for new businesses) or "Update Business" button. Aisista will then process your information and begin training your AI agent based on the knowledge you've provided.

After successfully setting up your business profile, you'll be ready to:

  1. Add Products: Populate your product catalog (products.php) so your AI can assist with sales inquiries.
  2. Connect Channels: Deploy your AI chatbot to your website, Telegram, or via API (connect.php) to start engaging with customers.

The Aisista Advantage: Smart Setup, Smarter Support

A well-configured business profile in Aisista is the cornerstone of exceptional AI-powered customer service. By investing a little time upfront, you're building an intelligent agent that can significantly reduce your workload, improve customer satisfaction, and drive sales around the clock. It's your first step towards truly automated, intelligent customer engagement.

Ready to see your business thrive with AI? <a href='https://aisista.com/profile/signup'>Sign up for your free trial today!</a>