In today's fast-paced digital world, customers expect businesses to be accessible and responsive across every platform they use. Whether it's your website, a popular messaging app like Telegram, or a custom application, being present where your customers are is no longer a luxury—it's a necessity. Aisista empowers businesses of all sizes to meet this demand by transforming your custom AI chatbot into a true multi-channel powerhouse.
This guide will walk you through how Aisista makes it incredibly simple to deploy your intelligent chatbot across your website, Telegram, and even integrate it with your existing systems via API, ensuring you never miss an opportunity to engage.
Why Multi-Channel Deployment is Crucial for Your Business
Imagine a customer browsing your website, then later needing a quick answer while on Telegram, or perhaps your internal sales team needing instant product info within their CRM. A multi-channel AI chatbot ensures a consistent, intelligent experience across all these touchpoints. It expands your reach, improves customer satisfaction, and streamlines operations by centralizing your AI's knowledge and interactions.
Step 1: Website Integration – Instant 24/7 Support on Your Site
Your website is often the first point of contact for many customers. Embedding an Aisista AI chatbot directly onto your site provides immediate, round-the-clock support, answers FAQs, captures leads, and even guides customers through purchases—all without human intervention.
How Aisista Makes it Easy:
- Generate Your Widget Code: Within your Aisista dashboard, navigate to the 'Connect' section. You'll find a dedicated area for 'Add to Your Website'.
- Copy and Paste: Aisista provides you with a simple HTML
<script>tag. Just copy this code. - Embed on Your Website: Paste the copied
<script>tag into the<body>section of your website's HTML, typically just before the closing</body>tag. That's it! Your AI chatbot will instantly appear as a chat widget, ready to engage visitors.
Bonus: Aisista also provides a direct sharable link to your chatbot's dedicated chat page. This link is perfect for sharing on social media, in email signatures, or anywhere you want to direct customers to a direct conversation with your AI.
Step 2: Telegram Connection – Engaging a Massive Audience
Telegram is a widely used messaging platform, offering a direct and personal way to connect with your audience. Integrating your Aisista AI chatbot with Telegram allows you to provide instant support, send notifications, and handle inquiries directly within the app, reaching users where they spend a significant amount of their time.
How Aisista Makes it Easy:
- Create Your Bot on Telegram (BotFather): If you haven't already, you'll need to create a new bot on Telegram using the official BotFather. BotFather will give you a unique 'HTTP API Token'.
- Connect in Aisista: In the 'Connect' section of your Aisista dashboard, locate the 'Connect to Telegram' card. Paste your HTTP API Token into the designated field.
- Activate: Click 'Connect'. Aisista will validate the token and set up the necessary webhooks, instantly bringing your AI chatbot to life on Telegram. Your customers can now search for your bot and start chatting.
Step 3: API Access – Unlocking Custom Integrations and Advanced Workflows
For businesses with specific needs or existing software ecosystems, Aisista's API (Application Programming Interface) offers unparalleled flexibility. The API allows you to programmatically interact with your AI chatbot, integrating its intelligence into your custom applications, CRM systems, ERPs, or any other platform.
How Aisista Makes it Easy:
- Generate Your API Key: In the 'Connect' section, find the 'API Access' card. You can generate a new API key with a single click.
- Secure Your Key: Your API key is like a password; keep it confidential. Aisista provides a copy button for convenience.
- Integrate: Use this key to authenticate your requests to the Aisista API. Our comprehensive API documentation (linked within the dashboard) provides all the details you need to start building custom integrations, fetching conversation data, sending messages, and more.
Aisista: Your Central Command for All Channels
What makes Aisista truly powerful is its ability to manage all these deployment channels from a single, intuitive dashboard. You train your AI once, and its intelligence is instantly available across your website, Telegram, and any custom integration. This centralized approach ensures consistency, simplifies management, and provides unified analytics on customer interactions, no matter the channel.
Ready to expand your business's reach and provide unparalleled customer engagement? Sign up for Aisista today and transform your customer support into a multi-channel AI powerhouse!
